MBA in Human Resources and CSR in Madrid






1 year · 60 ECTS
Start: October | Ends: June


Monday to Thursday, from 19:00 to 22:00 + Friday from 17:00 to 21:00

PRICE €14,100

The ESERP MBA in Human Resources – CSR in Madrid will prepare you to do all the tasks that, one way or another, have to do with employees at a business.

In order for work teams to operate at peak efficiency, it is crucial that the conditions are optimal. For that reason, during this programme you will learn to manage tasks and time, as well to how to administer a human resources budget and make staff changes. Additionally, you will be trained in organisational communications and the resolution of labour disputes. And not only that, but you we will also make sure that you develop the management skills necessary to manage and lead a group.

The resulting career opportunities are not only focused around the Human Resources department. You can also work in the field of coaching, as an analyst or mediator in the case of conflict, or as a recruiter who builds teams of personnel. You will also be able to work for labour unions or other organisations.

Learn more without any further commitment and work in a field that interests you.


MBA – Master in Business Administration, concentration in Human Resources – CSR

Private MBA Degree issued by ESERP

Official Master’s Degree in Strategic Business Planning, Analysis, and Decision-Making

Official Master’s degree issued by the URJC

International Accreditation*

Issued by the University of Applied Sciences, Schmalkalden (Germany)

International Accreditation*

Issued by the European Communication School (France – Belgium)

Private Master’s Degree in Human Resources Management*

Issued by the European Communication School (France – Belgium)

*Students who take and complete the ESERP Study Plan, having attended international conferences that may be offered depending on the annual academic calendar, and completing the included work, will obtain the International Accreditations.


Case-Study: Case studies are used to study the functional areas of a business, most of which deal with real problems that can occur in any company.

PMO: Management and support tools to transform a project into reality, with a global and dynamic vision of the environment that includes its strengths and weaknesses.

Inspireo Workshop/Play Learning methodology: Improved entrepreneurship training by unleashing the potential of individuals in a creative and participatory work environment. Implemented through INSPIREO WORKSHOP.

Balanced Scorecard (design of business management strategies): Management model based on goals whose achievement is measured using business indicators.

Team Building: Students are divided into small working groups. Group work is a fundamental part of training future professionals to take on positions of responsibility.


  • High-level capacity for organisation and management.
  • The ability to adapt to technological change and innovation.
  • The ability to provide strategic and operational plans for Senior Management.
  • Critical analysis and capacity for abstract thinking.
  • Efficiency in identifying, analysing, and solving problems.
  • An open-minded approach to the socio-economic and cultural landscape.

This also includes a high level of cultural enrichment, personally as well as professionally, during the course of daily activities, that translates the cost of education into productivity for businesses and organisations.

Career opportunities

The programme will give you the ability to develop your professional activities in different areas, such as:

  • Management of Human Resources.
  • Staff Management.
  • Human Resources Consulting.
  • Management of High-Performance Teams of Professionals.
  • Staff Training and Development.
  • Conflict Manager.
  • Staff Selection and Evaluation.
  • Career Trajectory.
  • Management Abilities and Coaching.
  • Management of Staff Planning.
  • Occupational Risk Prevention.
  • Outsourcing of Resources.
  • Work-life Balance
  • Social Responsibility and Business Ethics.
  • Head-Hunters.




Module 1. Business strategy, internal and external development. Down-sizing and Outsourcing.

  • Introduction to applied business economics. Strategic management.
  • Organisational structures and growth models for businesses in the 21st century.
  • The organisation of business and organisational design with operational divisions.
  • The structure of organisation: forms of organisation and fundamental parts of every organisation.
  • Internal development: internal development matrix and property investments.
  • External development: acquisitions, strategic alliances, licenses, franchises, joint ventures, and mergers.
  • Business re-structuring: Down-sizing and Outsourcing.


Module 2. Financial Analysis and Management.

  • Economic Policy for business.
  • Methods of financial analysis and management.
  • Cost and management accounting.
  • Costs: a management responsibility.
  • Strategic cost management.
Module 3. Accounting and Budgeting.

  • The accounting model: the stimulus of the result and assets.
  • Calculating product cost.
  • Management functions: management oversight and key oversight factors.
  • Levels of oversight and budget oversight.


Module 4. Marketing Management for a Business.

  • Marketing Management: objectives and principles of marketing.
  • Strategic marketing.
  • Industrial, service, and relationship marketing.
Module 5. Marketing Plan.

  • Marketing mix and its application to the marketing plan in the framework of general management.
  • Market research: quantitative and qualitative techniques, sample analysis, and statistical inference.


Module 6. HR Management.

  • The function of Human Resources at a business.
  • The human resources management system: information, diagnosis, action, and oversight.
  • Internal and external recruitment, workplace conditions, salary policy, and training.
Module 7. Management Skills.

  • Management skills: coaching, mentoring, empowerment, and leadership.
  • Career Trajectory. Management of high-performance teams.
  • Analysis and description of the different necessary management skills.
  • Establishing a management style.


Module 8. Concept and management of production operations and its evolution in business.

  • The operating strategy for manufacturing companies: segmentation of supply, supply, perceived quality, and innovation.
  • Types of production: by project, made-to-stock, by order.
  • Production from the perspective of the planning process: basic methods of planning production by product, time, scheduling and design of operations.
  • PERT Method and cause-effect diagrams.


Module 9. Economic-financial operations in business.

  • Analysis of economic-financial profitability and evaluation of financial ratios.
  • Finances as a central element of strategic planning for general management.
  • Strategic decisions for the financial aspect of business: structure of financing and the cost of capital.
Module 10. Financial oversight and strategy.

  • Different methodologies and integrated management of both.
  • Business development, creation of value and added economic value.
  • Innovation in finances: advances and future developments in the framework of new systems for oversight and strategic management for business.


Module 11. Optimisation and control of sales in new markets.

  • Sales management for business, the establishment of commercial networks as a central element of organisational oversight.
  • Sales planning: strategy, planning, preparation, and execution. Fitting in into the general strategic plan of the business.
  • Organisation of the sales division and its relation with the general management and management functions.


Module 12. Management of the purchasing department.

  • Function, Process, and Department.
  • Influence of the environment on purchasing.
  • Types of purchase.
  • Evolution, objectives, and structure of purchasing and supplying.




Module 1. Description and assessment of job positions.

  • Knowing the pros and cons of outsourcing HR services. Knowing what elements an organisation’s entry process should contain (Induction, Welcome Plan).
  • Analysis and description of HR management positions, relating it to other processes (selection, evaluation, compensation) and with skill-based management, applying the methodology to concrete case studies.
  • Models of compensation and fundamentals.
Module 2. Evaluation of job performance and objective-based management.

  • Performance assessment. Evaluation of job performance and evaluation of potential.
  • Objective-based management.
  • Internal mobility.
Module 3. Creation and monitoring of the Human Resources Department.

  • Accounting for non-financial management: analysis and interpretation.
  • The analysis of the cost and result of each job position.
  • Human Resources budgeting.


Module 4. Coaching, Empowerment, Leadership, and Motivation.

  • Career Trajectory.
  • Team management.
  • Establishing a management style.
  • Study of the concept of coaching and development and devising an improvement plan for management tasks.
  • Mentoring as a beneficial tool for professional development.
Module 5. Negotiation Techniques Cooperation and resolution of labour conflicts.

  • General aspects of negotiation. Negotiation and business.
  • Principles of negotiation. Strategies.
  • Choice during negotiations.
  • Communication and motivation. Public negotiation. Techniques and tactics.
  • Firing and Collective. Bargaining.
Module 6. Business culture: Management of change and new technology.

  • The HR Department as a stimulus for the management of innovation and changes in the organisation and business culture.
  • The impact of new technology.
  • Keys to efficient time management. Skills and techniques.
  • Leadership and change management.


Module 7. Recruiting 2.0. Social Networking and the Internet. The selection process.

  • Systems of selection Techniques and tools: defining positions, looking for candidates, filter systems and interviews, final assessment and contraction process.
  • Skills-based interview: creation and execution.
  • Learning new recruitment concepts and current and future techniques.
  • Understanding social networking opportunities for selection of personnel.
  • How to find talent on social networks.
  • New concepts: Employer branding.
  • Use of data for Recruitment.
Module 8. Education and development. Career planning.

  • Analysis of the needs of people in regards to business operations and strategy.
  • Systems of compensation and their use as an incentive: Retaining Talent.
  • Training plans for businesses and organisations. How and when to detect training needs.
  • Who is responsible for identifying needs. The role of external training companies.
  • Aid for training and bureaucratic procedures – “Tripartite Foundation for On-the-Job Training” (la Fundación Tripartita para la Formación en el Empleo).
Module 9. Structure of salaries and labour relations. Expatriates.

  • Contracting and Hiring Labour law and types of contracts.
  • Ending a work relationship and legal effects.
  • Incidents and conflicts in work relationships and their scope in an organisation.
  • The internationalisation of business: impact and challenges for management of Human Resources.
  • The effects of the centralisation process in an international context.
Module 10. Internal communications.

  • Team integration and cohesion.
  • Internal communications plan: Objectives.
  • Communication and achieving objectives.
  • Actors in Internal communications.


Module 11. CSR, social equality, and work-life balance.

  • Legal framework for gender equality. Application of Equality Law.
  • Other legal frameworks that affect social equality.
  • The challenge of integrating of work, family, and personal life.
  • Business ethics. Principles and basic rules.
  • CSR in financial activity.
Module 12. Occupational Risk Prevention

  • The principle objectives of Occupational. Risk Prevention.
  • Implementation of procedures.
  • Safety and health: risk management.

(*) The content of the programme, schedule, or materials may be altered due to changes in academic planning.

(*) The order of the modules is for purposes of orientation in regards to the scheduling of the Master’s programme.

PRICE €14,100


Applicants must fulfil and accredit one of the following requirements with the documentation listed:


Students from Spain or EU countries:

A photocopy of your official university degree with an official stamp from the issuing university, or a notarised photocopy as long as the degree is original. In the case that this degree is being processed, you may submit an original certificate certifying that you have finalised your studies and provide an academic report including your marks. Both documents must contain a stamp and signature from the educational institution.

In the case that the degree was issued in a language apart from Spanish, you must submit a certified translation in Spanish, signed by a notary.

Students from countries outside of the EU:

A photocopy of your university degree, to which the Apostille of the Hague has already been applied, or legal equivalent, if your country is not a member of the Hague Convention (you can learn more from the university where you completed your studies).


Original certificate issued by the Company and signed by the corresponding member of management with an authenticated signature, listing the period during which you carried out professional activities, accompanied with a brief description of your duties. You must submit the original, stamped by the Company.

The URJC diploma is accessible to people with 3, 4, or 5-year degrees or with 5 years of accredited professional experience.

*In the case that the student does not fit the admission requirements of King Juan Carlos University, the student will have the option of obtaining this university’s degree if they accredit a minimum of 5 years of professional experience.


Students from the EU (European Union) in possession of a NIE
Initial payment €1,500
The remaining amount will be paid in 12 consecutive monthly payments of €1,050, from October to September €12,600
5% discount for early payment €13,395


Students from countries not belonging to the EU (European Union)
Initial payment €2,500
The remaining amount will be paid in 12 consecutive monthly payments €966,67 , from October to September** €11,600
5% discount for early payment €13,395

* Fees for diplomas and certificates are not included.
* In the event that the student pays for the entire programme at a price different from that indicated on the website (due to the application of scholarships or grants), the discount for early payment will be 5% of the final price to be paid.
The 5% discount for early payment will also be applied for those students who, after paying the registration, decide to pay for the rest of the programme before it starts. In this case, the discount is applied for the remaining amount that is pending payment.
* Master’s Degree included in the incentive programmes of the Tripartite Foundation.


The faculty at ESERP is made up of professionals with broad academic as well as work experience, able to bring their experience and knowledge into the classroom.

Some of the professors teaching courses for this MBA are listed below.

Natalia Colmenero Ruíz University Degree in Economic and Business Sciences from the Compluten...
María Luisa Lara Since 2009 she has been the General Manager of Executive Strategy (www...
Ismael Fuentes Senior Director Business Development (INMAGAR INFORMÁTICA)...

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