Legal notice

PERSONAL DATA PROTECTION PRIVACY POLICY


Escuela Superior de Ciencias Empresariales Marketing y Relaciones Públicas S.A., makes available to you additional information related to the treatment of your personal data, in accordance with the provisions of the applicable rules, REGULATION (EU) OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (GDPR). In this sense, and in line with the privacy policy of the Escuela Superior de Ciencias Empresariales Marketing y Relaciones Públicas S.A., based on the layer (or level) information model, we detail below all the additional information (second level) you need to know in relation to the treatment of your data.
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Data of the Responsible Entity:
Escuela Superior de Ciencias Empresariales Marketing y Relaciones Públicas S.A., domiciled at Calle Girona, 24, 08010 Barcelona (Spain) Telephone No.932449410.

WHY DOES ESERP PROCESS YOUR PERSONAL DATA?


At the Escuela Superior de Ciencias Empresariales Marketing y Relaciones Públicas S.A. the information provided by the persons interested in our services is processed in order to achieve the following purposes:

i. To handle, by means of the contact form, the enquiries, queries and requests for information related to the services offered by the ESERP GROUP.
ii. To keep a contact database.
iii. To send our contacts all communications/newsletters related to our services and products in the sector as well as promotions, advertisements and invitations to take part in events and other marketing activities, such as customer satisfaction surveys, on the basis of the contact data collected.
iv. To handle complaints, claims, suggestions and recommendations arising from the service provided.
v. Sometimes, segmentation works may be performed. Segmentation or profiling may be performed in order to customize the advertising materials to be sent. No automated decisions are made on the basis of the profiles. In no event will the segmentation or profiling carried out by ESERP have legal or significant effects on the interested party

HOW LONG WILL WE KEEP YOUR PERSONAL DATA?


The data provided will be kept as long the commercial relationship is maintained or for the years needed to fulfil all legal obligations.

In addition, from time to time the Escuela Superior de Ciencias Empresariales Marketing y Relaciones Públicas S.A. performs an analysis of the data holding periods and erases data on its own motion wherever it considers that said data is obsolete or updated.

WHAT IS THE LEGITIMACY FOR PROCESSING YOUR DATA?


The legal basis to process your data is the consent given when completing any of the forms related to the services provided by Escuela Superior de Ciencias Empresariales Marketing y Relaciones Públicas S.A.

WHO ARE THE RECIPIENTS OF YOUR DATA?


The personal data related to your booking may be shared with ESERP PALMA DE MALLORCA (B43309459) and ESERP MADRID (B80742513).

Notwithstanding the foregoing, certain service companies which are already in charge of processing the data may also need to access said data for the sole purpose of providing the service contracted. Said companies may access the data only in accordance with the Company’s instructions and we require that they do not use your data for any other purposes. All suppliers sign confidentiality agreements concerning the use of the information they access by reason of the services furnished by them, pursuant to the current rules and regulations.
No other transfers of data to third parties are foreseen, unless such transfers are mandatory pursuant to the current rules.

WHICH ARE YOUR RIGHTS WHENEVER YOU PROVIDE US WITH YOUR DATA?


Any person has the right to request access, rectification or deletion of your personal data or the restriction of data processing, to object to the processing of their data as well as the right to the portability of their data. In addition, any person has the right to withdraw their consent for any of the purposes. To this end, you may send a letter to Escuela Superior de Ciencias Empresariales Marketing y Relaciones Públicas S.A.at Calle Girona, 24, 08010 Barcelona (Spain) or an email to dpd@eserp.es indicating the right you wish to exercise. The petitioner needs to prove their identity by attaching a photocopy of their National Identification Document.
In addition, we inform you that you have the right to file a complaint with the competent supervisory authority (Spanish Data Protection Agency) if you believe there has been a personal data breach.
In the event you request a restriction of data processing, we will only keep said data for the purpose of lodging or defending any potential complaints and, if you object to data processing, we will cease to process your data, except for imperative reasons or for the purpose of lodging or defending potential complaints.

WE VALUE YOUR HELP


At Escuela Superior de Ciencias Empresariales Marketing y Relaciones Públicas S.A. we endeavour to ensure the correct use of the personal data for which we are responsible by the third parties to whom we have had to make your data available. Thus, we would like to ask you to notify us without delay if you know or suspect that any of our above-motioned suppliers is making undue use of your personal data so that we may adopt the pertinent measures.
In addition, in order to guarantee that the data held by us is accurate and updated, we would like to ask you to notify us promptly if any of your data is modified of if, for any reason whatsoever, you detect that we hold any incorrect data, so that we can correct said data expeditiously.

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